Which of the following is a key metric associated with a vibrant community?

Enhance your skills with the Splunk Accredited Sales Engineer I Test. Practice with flashcards and multiple choice questions, each with hints and explanations. Get ready to excel in your exam!

A vibrant community is characterized by its engagement and the willingness of its members to participate in discussions and help each other. The metric indicating that 70% of product questions are answered by the community is particularly important. It highlights active participation and knowledge sharing among community members, which fosters collaboration and strengthens relationships within the community.

When a significant percentage of questions are addressed by community members rather than solely by the support team or administrators, it reflects a sense of ownership and empowerment within the community. This engagement leads to a richer collective knowledge base and enhances the overall support experience for users. Members are more likely to turn to the community for help, knowing that they can find valuable assistance.

While resolving 100% of product issues or conducting monthly feedback surveys might indicate organizational effectiveness or customer engagement, they do not directly measure the community's vibrancy. Similarly, weekly online webinars can provide information and value, but they do not necessarily reflect the active participation and collaboration among community members in the same way that a high rate of answered questions does.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy