What is one of the primary capabilities of ITSI?

Creating a 360-degree view is one of the primary capabilities of IT Service Intelligence (ITSI) within Splunk. This feature allows users to gain comprehensive insights into their IT operations by consolidating data from various sources into a single, unified dashboard. The 360-degree view facilitates correlation and analysis of performance data, incidents, and other metrics, enabling organizations to monitor the health of their services more effectively.

This capability is particularly valuable because it provides a holistic perspective on IT services, helping teams to proactively identify and resolve issues, improve service availability, and enhance overall operational efficiency. By leveraging the data visualizations and analytics within ITSI, organizations can make informed decisions based on real-time data, ultimately leading to better service management and improved customer experiences.

The other options do not accurately describe the core functionalities of ITSI. For instance, generating software updates, hosting cloud-based applications, and reducing employee workloads are not primary features of ITSI, which is focused on delivering enhanced visibility and performance monitoring in IT environments.