What is a significant risk associated with more organizations becoming digital?

The risk of problems going undetected is significant as organizations increasingly rely on digital systems and processes. In a digital landscape, the volume of data generated can be overwhelming, and without proper monitoring and analysis tools, potential issues can remain hidden. This could lead to system failures, security breaches, or mismanagement of resources that could severely impact operations and customer satisfaction.

As organizations digitize their processes, they often implement complex technology stacks that require constant oversight. If these systems are not integrated with effective analytics and real-time monitoring solutions, anomalies, inconsistencies, or errors can go unnoticed for extended periods. This lack of visibility can prevent timely intervention, exacerbating problems and leading to greater operational challenges.

In contrast, while increased competition, higher operational costs, and reduced customer engagement are valid concerns in a digital environment, the specific threat of undetected problems poses immediate risks to the integrity and functionality of digital operations, making it a more pressing issue for organizations transitioning to a digital model.