What does MTTI stand for?

MTTI stands for Mean Time To Investigate, which refers to the average time taken to investigate an incident or problem within an IT environment. This metric is crucial for organizations as it helps measure the efficiency and effectiveness of their investigation processes. Monitoring MTTI allows teams to identify areas for improvement and implement changes that can streamline investigations, thereby reducing the time it takes to resolve issues.

In the context of incident management, a lower MTTI indicates a more responsive and efficient team, which can lead to quicker resolution times and less impact on operations. Hence, focusing on MTTI can significantly enhance overall operational performance and incident management effectiveness, making it a vital metric in various IT and security operations.

The other options, while they reflect different aspects of time management in IT processes, do not accurately represent the standard definition associated with MTTI.