What component is NOT included in Splunk Community support?

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Splunk Community support encompasses various resources that users can utilize to find solutions and share knowledge. Documentation is readily available and serves as an essential guide for users to understand how to use different features of Splunk effectively. Splunk Answers is a community-driven Q&A platform where users can ask questions and receive responses from other community members, contributing to a collaborative support ecosystem. Additionally, the live production roadmap is often shared within the community, highlighting what users can expect in future versions, which helps individuals plan their use of Splunk more effectively.

Phone support, however, is not part of Splunk Community support. This type of support typically falls under premium support packages or dedicated customer service, which is available for those who have purchased support plans. This distinction is crucial, as community support primarily relies on documentation, user interactions, and shared knowledge, while personalized phone support is a separate, more formalized service aimed at customers with specific needs or issues requiring immediate attention.

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